Lots of computer experience since about 1994. I got my MCSE in Windows 4.0. I know DOS commands!
Computers fear me, I think it is my googlefoo.
Things I say:
Is it turned on? Did you reboot it? Are the cables still connected? All of them? What about your CAPS
lock. Can you get to the internet? Here, download this: http://sn.showmypc.com/
Things I do:
Double Check all of the above, plus look at log files, then I fix. Otherwise, I am making sure you do
not run into issues and knowing all the stuff you don't care to know about computers.
I am also really good at asking for and getting business for people, or getting business done for
The Art of Google foo, Virus Cleaning, Hard Drive recovery, Computer networking, VPN, Remote
Desktop (so I can work from anywhere), Microsoft, MCSE, Itunes\MP3\Video ripping (being adept at
this is valuable to home clients), The ability to pass FBI background checks 3 times in one year!